Net Trans will forward a “statement” to the hotels monthly containing booking records for all our clients with recent checkouts. This statement is a list of pending commissions and not an invoice. We kindly ask the hotels to research, correct and return the statements to us.
We can then issue a VAT invoice on behalf of the Travel Agents for your in-house VAT account records, based on your corrections to our statements. One single payment using the respective payment reference should then be made to NTS.
Payments and remittances sent direct from any hotel to travel agents or via WPS, Pegasus and Perot/TACS are forwarded to Net Trans and we match these against our open records. Unresolved and unpaid records remain open in our system and are sent to your hotel on monthly reminder statements. Please send back the researched REMINDER statement and request a VAT invoice for due commissions, if needed. Please note that unresolved and unpaid records will show on the Agents’ monthly reports.
We will let you know your commission-processing performance on every statement. This figure tells you what proportion of agency-originating bookings you have responded to, either by paying the commission owed or explaining why commission is not being paid (i.e. no show, net rate, cancellation).