Step 1 – Did the guest stay at the hotel?
Check the guest information to verify whether the guest stayed in your hotel. If there was a cancellation or a no-show, please update the list accordingly.
Step 2 – Was the booking commissionable?
If the guest did stay, you still need to confirm whether the booking was commissionable or not. Please state this on the list.
Step 3 – Request an agent VAT invoice
If the booking was commissionable, and you would like an invoice, we can send you a VAT invoice on behalf of the agent.
Step 4 – Tell us what you have already paid
If you have already paid the commission through another source, for example Pegasus, Perot/TACS or WPS, please add this information to the list. It enables us to close these bookings in the system with the correct status, which is then reported back to the agencies concerned.
Step 5 – Send us the completed list
The list comes in an Excel format, making it very easy to access and answer. Once you have completed the list, please e-mail it directly back to support@ntrans.com.
Step 6 – Still not sure about something?
Don't worry – we attach an instruction sheet in five different languages to every list we send. And if that does not answer your questions, don't hesitate to contact us at support@ntrans.com.